Patient Transport Service for non-emergency transport
To make or amend a transport booking, patients, their family members or their carers should contact the North East Ambulance Service (NEAS) on 0191 215 1515.
This service will be available for use between the hours of 8.00 am – 6.00 pm, Monday to Friday (excluding bank holidays).
To cancel a booking for the next working day
Telephone 0300 111 0247.
To cancel a booking for after the next working day
Telephone 0191 215 1515.
Your local patient transport service is only for those with a medical need.
GP Practices are no longer allowed to book patient transport.
